• Program registration is in person only. We do not have online registration at this time.
• Members must show a valid membership card during program-specific registration dates in order to receive the Member’s fee pricing.
• There is a 10% surcharge on all programs for Non-members and Members who do not present their valid membership card at the time of registration.
• Members are only allowed to register themselves and/or a family member plus one other participant and/or family friend.
• You can buy a membership any time before any registration period. No new/renewal of memberships will be done the first day of registration.
• During program-specific registration times, we will not process any Subsidy Requests, Weight Room and/or WNC memberships.
• WNC programs fill quickly. Your registration will be processed if there is spot for your preferred program. We recommend selecting alternative program options in case your preferred program is full.
• If a program is full, we offer a Waitlist option. Please keep in mind that being on the Waitlist does not guarantee a spot.  We will contact you in the event that a spot opens up using the telephone number that you provided during registration. You will have 24 hours to register.
• Programs may be cancelled if enrollment is low.
• Parents/Caregivers MUST remain in the building when children’s art, dance, educational, recreation and sports programs are being run.
• Payment Options: Visa, MasterCard, American Express, debit, cheque, or cash. No post-dated cheques.

• Please note that most programs require a minimum of 10 participants in order to operate.
• No refund, credit or transfer will be issued for non-attendance or advising program staff of absence.
• No refund or credit will be issued for classes cancelled due to the weather condition circumstances.
• A program may be cancelled for a variety of reasons including low registration or lack of space availability. Participants will receive a full refund or credit if the program for which they have registered is cancelled by WNC.
• In the event of a class cancellation due to extenuating circumstances, every effort will be made to make up the class on another date if the class cannot be re-scheduled, a WNC class credit will be issued upon request.
• Transfers from one program to another are permitted provided there is space and the participant has received approval from the program manager.
• Requests for a full refund should be made prior to the start of program in writing and are subject to a $10 administration fee. All refunds will be issued by cheque within 10 working days. The $10 administration fee will not apply if you accept a WNC program credit.

REFUND/CREDIT POLICY

• 1st week of session
  • 75% of fee refunded (option of cheque or credit).
• 2nd & 3rd weeks of session
  • 50% of fee refunded (option of cheque or credit).
• 4 weeks+ of session
  • No refund or credit will be granted.

• A class may be cancelled due to extenuating circumstances such as weather emergencies, storms, floods or power failures.
• No refund or credit will be issued for classes cancelled due to the weather condition circumstances.
• In the event of a cancellation of a registered program, every effort will be made to notify participants, however due to time or extenuating circumstances, it may not always be possible to notify everyone prior to the program start.
• To check the status of a program, participants can contact Waterfront Neighbourhood Centre (WNC) at: 416.392.1509 or check our Social Media accounts:

Website: waterfrontnc.ca

Facebook: fb.com/WaterfrontncTO

Instagram: @WaterfrontncTO

Twitter: @WaterfrontncTO

• Program Fee information is listed with each program.
• Program Fees include 13% HST where applicable.
• There is a 10% surcharge on all programs for non-members.
• Students (16 – 24 years) and Seniors (60+ years) receive 50% discount on adult fitness programs. Identification is required.
• Rental class fees (Non WNC Programs) are paid directly to the instructor.

Our best effort will be made to provide the most accurate information available at the time of printing, however schedules are subject to change. Please check our website for updates: waterfrontnc.ca. We reserve the right to amend fees, cancel, change/postpone and/or combine classes/activities that are listed in the guide.

Limited subsidy is available on a “first come, first serve basis” for fee-based programs for families and individuals living in WNC’s catchment area bound by: Strachan Avenue, Yonge Street, Front Street, and Lake Ontario. Proof of residence (eg. driver’s license, utility bill) is required.

Fee assistance requests for WNC programs will remain a priority for families and individuals living in WNC’s catchment area.

WNC’s fee assistance policy was reviewed by a community committee and a new policy was approved by WNC’s Board of Management effective 2014. Details of the policy and application process is available at Reception.