Facility Attendant/Registration Clerk – Evenings/Weekend

Facility Attendant/Registration Clerk – Evenings

Fridays: 4:00 pm – 8:30 pm & Saturday: 8:30 am to 5:30 pm

Sundays: 9:30 am – 5:30 pm

 

SUMMARY:

Provides a range of basic facility and registration support activities for Waterfront Neighbourhood Centre reception and building facility, such as answering phones and directing calls, greeting and directing visitors, performing routine clerical, data entry, and/or word processing, registration, membership and fee processing work. Work is accomplished in strict accordance with established procedural guidelines.

DUTIES AND RESPONSIBILITIES:

1. Provides reception services such as answers telephones, routes calls and pages, takes messages, greets and directs visitors.
2. Answers general enquiries from the public, facility users, program participants; maintains log of inquiries, participates and registrations as required.
3. Maintains and updates files, records other documents. Distributes correspondence and other material to department staff.
4. Copies and/or duplicates materials, oversees the day-to-day operation of the copy machine and facsimiles for the public and/or staff.
5. Performs a variety of routine typing assignments as appropriate to the position, operates personal computer to draft basic correspondence, enter data, and print letters, labels, reports and /or other material, types and mails form letters.
6. May perform specialized services of a routine clerical/administrative nature in strict accordance with established procedural guidelines as appropriate to the position.
7. May assist with ordering, stocking, and distributing office supplies.
8. May run various routine errands, as required for the agency
9. Monitors the operation of the public access computers as per agency policies.
10. Processes registrations and various memberships as appropriate to the position; Routes referrals for room bookings to appropriate department.
11. Processes and reconciles interact, credit card, cheque transactions only and issues receipts and cash handling.
12. Monitors and controls access to the weight room to registered members only; carries out the initial orientation session for weight room users.
13. Monitors and controls access to various areas within the facility, including the open gym on weekends as required.
14. In conjunction with the alternative duty staff, opens and closes the building and sets the security alarm if required.
15. In conjunction with the alternative duty staff administers the Building Fire Plan procedures as required in the event of a fire alarm or emergency and contacts City Security, the Building Manager and/or the Executive Director for direction and/or other emergency personnel as required.
16. Performs miscellaneous job-related duties as assigned.

MINIMUM JOB REQUIREMENTS:

• High school diploma and a 2-year specialized course and up to 1 year’s experience or equivalent combination of education/training/experience.
• Standard First Aid and CPR Level C certification required.
• Customer Service Training; Conflict Resolution Training; Health and Safety Training Level 1 & 2

KNOWLEDGE SKILLS AND ABILITES:

• previous work experience managing receipts/cash handling
• experience working with the public on a regular basis; conflict resolution skills
• good organizational, interpersonal, arithmetic, administrative and telephone skills
• skills in the use of operating basic office equipment
• word processing and/or data entry skills
• receptionist skills
• ability to prepare and print routine correspondence, labels, and/or other basic written material.
• ability to understand and follow specific instructions and procedures
• are available to work flexible hours and/or shifts including evenings and weekends
• Standard First Aid and CPR Level C certification required

 

Terms:

Hours: 20.5 hours per week /or as per needed. Hours vary during WNC’s operational hours.

Wage Grade 4 – Step 1 $20.42/hour

This position is a unionized position with CUPE Local 2998

Contract Start Date: October 24, 2024

Application Deadline:  October 20, 2024

 

Please send all resumes to:

Hiring Committee: Facility Attendant/Registration Clerk

Waterfront Neighbourhood Centre
627 Queens Quay West
Toronto, Ontario M5V 3G3

Email: jobs@waterfrontnc.ca
cc: suada@waterfrontnc.ca

Note: Please put position title in the email subject line.

 

Waterfront Neighbourhood Centre is an equal opportunity employer.  Only applicants selected for the interview will be contacted.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants who provide an email address may receive their written correspondence with respect to this job posting directly to the email address provided with their application. As an applicant, it is your responsibility to ensure that you check your email regularly to receive this correspondence.