Manager, Strategic Initiatives (MSI) 

December 19, 2022

Contract Position.

Reports to: Assistant Executive Director

Supervises: All staff, volunteers and placement students of special and community partnership projects

Purpose of Job:

The goal of this non-traditional development role is to cultivate new relationships, manage projects to deepen and broaden our impact, while leveraging existing partnerships and an entrepreneurial mindset to ultimately ensure that Waterfront Neighbourhood Centre (WNC) can best serve our community.

Primary Function:

The Manager of Strategic Initiatives (MSI) will coordinate, lead and oversee projects, initiatives and daily activities, and is responsible for identifying opportunities, advising on strategy, grant proposal development, recommending solutions, implementing project plans, fostering external partnerships and responding to the objectives and priorities of WNC.

Hours per week: 35 (Full-Time)                                               
Wage Grade: 4.5 (Non-union)

Position Summary:

The MSI is responsible for resource development and project management from planning to implementation, and monitoring of special and community partnership projects, to ensure the objectives of WNC are carried out efficiently and effectively. The MSI will work directly with the Executive Director and Assistant Executive Director to drive the development and management of both new and existing organization-wide fundraising campaigns, projects, partnerships, and initiatives. The MSI will work with staff, volunteers, students and community members across the organization to ensure that a variety of perspectives are well-represented in the development of new initiatives. The MSI will supervise all staff, volunteers and placement students of special and community partnership projects

Major Responsibilities:

Strategic Planning

  • Work closely with the Executive Director, Program Manager, Fundraising Committee, existing donors and other key stakeholders to develop and manage a Fundraising Plan to support organizational objectives
  • Strategically identify, build, establish and maintain relationships with funders, civic stakeholders, public systems, community groups, and corporate leaders
  • Implements detailed plans and recommends policies/procedures regarding program specific requirements
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations

Resource Development

  • Create a compelling “Case for Support” and use this to secure major gifts, write proposals, secure grants and develop appeals
  • Identify, research, cultivate and solicit new major gift donors
  • Engage existing donors by inspiring them to get involved in the fundraising goal
  • Arrange and attend strategic meetings between the Executive Director and prospective donors as required
  • Identify board members and existing donors willing to help meet the Fundraising Goal, and support their efforts by preparing materials and attending meetings
  • Prepare an annual fundraising budget, monitor expenses, and support financial audits as needed
  • Periodically deliver progress reports directly to the Board and the Fundraising Committee
  • Ensures continual monitoring of the Centre’s fundraising initiatives progress to ensure that goals and objectives are being achieved and that accountability standards for resource development are met
  • Oversees the administrative and daily operations of resource development at WNC by ensuring compliance with agency, City, contract and other revenue or special events policies and regulations
  • Maintains up to date knowledge of current research, legislation, and ethical/best practices pertaining to resource development
  • Develop and maintain a creative and warm donor stewardship culture within WNC

Project Management

  • Provide project focused support to WNC’s Executive Director to help advance organizational strategic goals and objectives
  • Evaluates, prepares materials, and develops business development presentation
  • Makes presentations to the agency’s Committees and Board of Management relating to fundraising initiatives and special projects as required
  • Develop and maintain Memorandums of Understanding with government agencies, community, and philanthropic institutions in support of ongoing projects
  • Develop and manage accountability and project management tools to ensure goals are met

Marketing & Communications

  • Prepares business plans, develops and executes marketing plans, writes solicitation proposals, reports, press releases and communication materials to attract commercial events, as well as identify, research, cultivate and solicit new major gift donors
  • Works closely with the Assistant Executive Director and IT contractor to maintain the fundraising elements of WNC’s web site and database, including creating, implementing and tracking donor communication strategies, including the spring, fall and holiday appeals. Maintains database files and records including those used to track contributions and maintain accurate mailing lists and other records of the department
  • Analyze donor data and determine appropriate donor segments and communication strategies

Human Resources

  • Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
  • Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary

Minimum Job Requirements:

Post-secondary education or Bachelor’s degree in a related field to the department (Marketing, Business, Communication, Fundraising, Organizational Behaviour and Diversity, Public Relations). Directly related management expertise in fiscal services, administration, and human resources gained through 3-5 years of equivalent-level work experience. Completion of a management certificate program from a community college an asset.

At least 3 years of additional and progressive work experience that can be demonstrated to be applicable to the field of expertise; or equivalent combination of education and experience. Current first aid/CPR training; health and safety training for managers.

Knowledge, Skills and Abilities Required:

  • Knowledge of management principles and practices, preferably in a unionized environment
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
  • Knowledge of staff hiring procedures
  • Employee development and performance management skills
  • Ability to foster a cooperative work environment
  • Demonstrated experience working in a multiple stakeholder environment
  • Ability to provide professional coordination and management of development and/or implementation of projects in area of expertise
  • Demonstrated knowledge of best practice principles and issues related to the department (Recreational programming for all ages and program administration)
  • Understanding and knowledge of community development and empowerment principles and neighbourhood building strategies involving individuals served by the department, in particular those individuals marginalized by society and most at risk socially, emotionally, economically, physically, and those with mental health concerns
  • Understands discretion and use of independent judgement when dealing with program and individual client service needs
  • Strong interpersonal, verbal and written communication skills. Demonstrated good consensus building and negotiation skills
  • Ability to develop and maintain record keeping systems and procedures
  • Ability to gather data, compile information, and prepare reports
  • Knowledge of contracts and grants, preparation and management
  • Knowledge of budgeting, cost estimating, and fiscal management principles and procedures
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
  • Skill in organizing resources and establishing priorities
  • Program planning and implementation skills
  • Ability to speak a second language
  • Ability to work a flexible work schedule which includes evenings and weekends

Conditions of Employment:

  • Vulnerable Sector Screening
  • CPR and First Aid required.

Terms of Employment:

Position Status: Contract January 2023 – December 2023/Full Time (35 hours per week)

Union Status: Non-Union/Exempt

Salary: $66,747.20 City of Toronto, Grade 4.5 (2022)

Hours of Work: Monday to Friday, some evenings and weekends may be required as needed.

DEADLINE FOR APPLICATION: Open until position is filled

Please send cover letter and resume to:

Manager, Strategic Initiatives (MSI) Hiring Committee
Waterfront Neighbourhood Centre
627 Queen’s Quay West,
Toronto, Ontario, M5V 3G3

Fax: 416 392-1512                           

Waterfront Neighbourhood House is an equal opportunity employer. Only applicants selected for the interview will be contacted. Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants who provide an email address may receive their written correspondence with respect to this job posting directly to the email address provided with their application. As an applicant, it is your responsibility to ensure that you check your email regularly to receive this correspondence.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and the City of Toronto’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance

Manager, Strategic Initiatives (MSI) 
Skip to content