Policies & Procedures
New 2017 Program Registration Guidelines
Municipal Election Protocol
As a City of Toronto agency, Waterfront Neighbourhood Centre (Formally Harbourfront Community Centre) has a legal responsibility not to provide any unfair advantage to any candidate, political party, registrant or a supporter of a question on a ballot during an election. Those renting and/or using WNC space must also adhere to this protocol while at the neighbourhood centre.
Risk Management Procedures for Programs, Services and Activities
Waterfront Neighbourhood Centre (WNC) has specifically designed Policies and Procedures and adheres to City of Toronto’s policies which relate to our organization’s risk management procedures for programs, services and activities:
Child and Youth Protection Policies and Procedures
Waterfront Neighbourhood Centre (WNC) has adopted the following Child and Youth Protection Policies and Procedures to ensure that all employees/volunteers and those associated with the WNC are knowledgeable about, and take specific measures to protect children and youth in the course of their work and volunteer efforts.
Waterfront Neighbourhood Centre (WNC) is committed to diversity and social inclusion and to meeting its obligation under Ontario’s Accessibility for Ontarians with Disabilities Act, 2005 (AODA), by providing accessible environments that respect the rights of every individual. Learn more about Accessibility at WNC.
Code of Conduct
As a reputable child/youth-serving organization, Waterfront Neighbourhood Centre (WNC) has developed the following Code of Conduct to guide our employees and volunteers which is in addition to the City of Toronto’s Employee’s Conflict of Interest Policy which all employees of WNC must also abide by.
How to File a Complaint
Waterfront Neighbourhood Centre (WNC) is committed to providing quality programs and service. However sometimes things go wrong and you may not be satisfied with the service that we have provided. Learn more about filing a complaint.
If you have any questions about these policies or would like additional information, please contact